FAQ

Almost all properties have hot water systems of one type of the other. As a commercial or residential property owner, you need to ensure that these units are functional and that they provide seamless service for many years. When you buy a water heater of a well-known brand, you can expect it to last for at least ten years.

However, poor maintenance or neglect can result in a lower lifespan. Similarly, if you maintain it with regularity and fix small problems before they get out of hand, the system can last for even more than ten years. However, you must hire a skilled and experienced plumbing professional for the job. On average, we recommend that you get your hot water unit serviced every six months. These bi-annual checks go a long way in saving you money and maintain the safety and functionality of your system.

If the use of the system on your property is higher or you have it installed on a commercial property, you would need to get it serviced at least every three to four months. One of the best ways to ensure that it functions correctly is to hire us for regular maintenance. As part of these services, our team will visit your property and will inspect the system in and out. They will also check the plumbing fixtures adjacent to your hot water system so that it functions correctly and provides you with the hot water that you need.

Whenever people find themselves dealing with a blocked drain, one of the first things they do is reach for chemical drain cleaners. These particular products are advertised to be very useful, and they are also quite readily available in most hardware stores. However, it is never a good idea to use chemical products regularly even though it may seem like they can clear blockages very quickly.

Most of these products are full of potentially toxic chemicals. It also means that they can be dangerous for use around young children and vulnerable older people. When you use these products with regularity, they can result in corrosion within the pipes. These products are potent, and the damage they cause can be irreversible. It means that you would end up having to fix a lot of your drain pipes if you are using chemical cleaners regularly for them.

It is far better to hire the services of skilled and experienced plumbing professionals. Our team can handle drain blockages expertly. Also, when you opt for our preventive services, the plumber will inspect the drains using CCTV drain cameras and will clear potential blockages before they get out of hand. We are highly skilled in using various types of advanced equipment such as water pressure jets, electric eels and root cutters. But we are also knowledgeable about the different techniques that can be used for clearing drains safely.

Many property owners complain about brown or rust coloured water coming from their showers and taps. This plumbing issue is quite severe and should not be ignored. The rust inside the pipes causes the brown colour, and you need a licensed plumber to come and inspect the system thoroughly. Sometimes, the rust build-up might be in the pipeline itself, while at others it might be in the hot water tank on your property.

Only an experienced plumbing professional would be able to use various advanced equipment to determine where the problem lies. The experts will check not only the hot water system but also all the pipes leading into multiple areas of your home from this unit. In case they find any problem with the pipelines, they will repair it immediately. In the case of rust build-up in hot water systems, the repairs might become a little more complicated.

If the rust has eaten into the hot water tank, then replacement may be the only option. It is also a good idea to replace the unit if it is old. Our team of experts is here to provide you with detailed information about different types of products so that you can make a better decision. The repairs or replacement will help solve the rust-coloured water issue, so you have clean water to shower with and use in the kitchen. We have the skills to handle these jobs on both commercial and residential properties.

Whenever you go in for a shower, you want to be sure that the hot water comes in quickly. And in case this does not happen, there might be various reasons why your shower is taking time to heat up. Sometimes it is because of the location of the hot water system. If your unit is very far away from a particular bathroom, that area might not get sufficient hot water. In case the capacity of your hot water unit is not enough for the usage in your home, it can mean that you get less hot water in a particular shower.

If the pipelines that lead from the hot water system to the bathrooms are very narrow, it can result in low hot water flow as well. If you are facing any of these issues, call us without delay. Our team of experts will visit your property and inspect the system from top to bottom. If the pipeline is a problem, they will recommend that you get it replaced entirely.

If your hot water system capacity is too low for your needs or the unit is old, they might ask you to replace the unit itself. In some cases, you may have less hot water in your shower because of the cold weather outside. In this situation, insulating the exterior pipes is an excellent way to solve the issue. Regardless of what the problem is, our team is here to help you and will make sure that they complete the job to industry standard so that you get a good flow of hot water in different areas of your home.

Water leakages are quite a common issue that most commercial or residential property owners deal with at some point or the other. These leakages should never be ignored as they can escalate quickly. If you have noticed water leaking in any area of your home, you must call in a licensed plumber without delay. Unfortunately, many property owners are not aware that there is a water leak on the property.

This is because most pipelines are behind walls and out of sight. However, it is good to keep an eye open for potential leakages in various areas of your house. For example, if you have noticed any white patches on walls and ceilings or even heard the sound of dripping water behind walls, you must call in a licensed plumber without delay. Never try to fix these issues yourself as that can only cause further problems to crop up.

As a company with extensive experience in the industry, we know precisely how to handle this project. We use the latest leak detection equipment in our work which helps us pinpoint the exact location of the leak. If you find that there is a sudden leakage which is causing flooding of water in a particular area, we recommend that you turn off the main valve at the metre point. It will stop the flow of water into your home and reduce flooding. After this, you must call us, and we will rush to your location to fix the problem.

When you are going out on a more extended holiday, there are many things that you need to ensure you are doing. For example, you need to make sure that the security of your property is good so that your house is safe when you are away. Similarly, you also need to ensure that no sudden plumbing problems arise and result in flooding or other issues on your property. It is also why many homeowners wonder whether they need to turn off the water supply to their home when they are heading out on an extended holiday.

The answer to this question is yes. It is always safe to turn off the water before you leave your home for a vacation. It is an excellent way to avoid any kind of accidental flooding when you are not at home. Since there would be no one on your property to address the issue if it occurs, that can result in a significant amount of damage to various features.

Turning off the main water valve near the metre is the best way to avoid this. It’s something we recommend to all our clients. If you are planning to keep the water on, it is also good to call us in for a regular maintenance check. The plumbers will inspect all the systems thoroughly. This check will help us identify any potential issues and fix them so that there would be no problem cropping up all of a sudden when you are away.

There are times when property owners are surprised with the very high water bills they receive. If the usage on your property has not changed in any significant way, there is no reason why you should receive a higher water bill. However, we have noticed that this is quite a common problem that people call us with. It typically occurs when there are water leakages on the property that have gone undetected. Since there are many pipes which are under the ground or behind the walls, leakages can sometimes go unnoticed.

At times even when people have leaking showers or taps, they defer getting it fixed. This is another reason why they might be getting very high water bills. It is necessary to understand that water is precious, and you should try your best to conserve it in every way possible. It also means that you need to fix any kind of leakages on time. Not only will you be doing your bit for the environment, but will also find that your water bills are coming back to normal.

However, detecting water leakage is not so easy because as mentioned earlier, most of the systems are out of sight. It is why you need the services of a skilled and experienced plumber. Our team of experts is highly skilled and uses various leak detection equipment and tools. They will identify the origin of the leakages or the reasons why you are getting such high water bills and will provide the appropriate solutions.

Depending on the layout of your house and the various bathroom and kitchen areas, sometimes you may find that the water pressure suddenly reduces when you are showering, and someone else uses taps or shower simultaneously in another part of the house. It means that you may find it very frustrating to deal with low-pressure water when you step into the shower. There are different reasons why these issues crop up.

It could happen because the pipelines used are very narrow, which means that the distribution of water is not proper in your home. Sometimes rust builds up inside the hot water tank can be the reason for this. Sedimentation build-up inside the pipes leading to a shower could be another reason why you find that you lose some hot water when you shower.

Regardless of the reason, you need to make sure that the problem is fixed without delay. For this, you need the services of skilled operators like us. Since we use the latest tools in our work, we can pinpoint the issues quickly and fix them before they get out of hand or become too annoying for you to deal with. Once we have identified what the problem is, we also have the skills and required knowledge to fix these issues to your satisfaction. We always provide suitable and affordable fixes.

Sound quality plumbing systems that have been installed by experts will typically last for many years without showing any problems frequently. Sometimes you might find yourself dealing with specific issues. In these situations, you need to call in a licensed professional to handle the repairs, replacement or maintenance works. However, sometimes property owners hesitate to call in professionals and try DIY fixes. It is because they feel that the plumber might charge too much.

Whenever you are getting any plumbing work done, you would want to know how much a plumber costs. However, there is no standard answer to this question because numerous variables come into the picture. The location is one of the factors that will determine what the cost will be. At other times, the complexity of the issue could be the determining aspect.

Look for a plumbing company that provides the perfect balance of quality and affordability like us. We are committed to providing our clients with the best solutions, and we never compromise on the quality aspect. While we never claim to be the cheapest, we always maintain competitive pricing and reliability, so you get value for money when you hire us. These are some of the essential aspects when you are comparing plumbing costs and the services that a particular provider offers. You can get quotes from multiple operators before hiring one that suits your needs and fits into your budget.